Frequently Asked Questions

Q: Can Aspen help me with designing a butterfly / hummingbird vegetable or other specialized gardens?
A: We specialize in creating custom designs for all sorts of special interest areas.

Q: Is there a project too small for Aspen?
A: There are no projects too small (or too big) for Aspen.

Q: What kind of time frame do smaller projects have?
A: This depends completely on the scope of work but generally for a project to be small it will not take longer than several days. Small projects are in general easier to put into our planning schedule.

Q: How does a small project differ from a custom design?
A: Small projects usually do not go through the complete design process due to the size and complexity and therefore require less time in order to be bid.

Q: What defines a small project?
A: Small projects are usually defined by their timeframe and complexity.

Q: Does Aspen remove large trees?
A: We do not remove large trees. We recommend hiring a licensed arborist.

Q: If I have an irrigation leak/break, is Aspen available 24/7 for repair?
A: In case of a leak or break in the irrigation system immediate repairs are seldom necessary. The most important task is to shut of the water supply to the irrigation system in the main valve box. Repairs can be taken care of, depending on the weather, after a couple of days. In case repairs have to be done immediately this can be arranged.

Q: Do I have to be a regular client to get service?
A: It is not necessary to be a regular client in order to get service from us. We appreciate new customers and make it our goal to make every customer a regular customer.

Q: I am planning an outdoor party, can Aspen rent me a landscape?
A: We do temporary landscapes by bringing in pots, plants, arbors and other landscape items.

Q: I want the same thing my neighbor has, can Aspen copy theirs?
A: We can do the best in our abilities to copy exactly. As every landscape project is unique it might vary due to age of the landscape.